Privacy Policy
Effective Date: January 01, 2025

Welcome to Y9Essence! This Privacy Policy explains how we collect, use, and protect your information when you access and use our website, www.y9essence.com (“Website”). By visiting or purchasing from our Website, you agree to the terms outlined in this Privacy Policy. If you do not agree, please refrain from using our services.

1. Information We Collect

Personal Information

We may collect the following information when you interact with our Website:

• Name, email address, phone number, shipping address, and billing address.
• Payment details such as credit card information (collected securely via our payment processor).

Non-Personal Information

We collect anonymous data through cookies, including:

• IP address, browser type, device type, and operating system.
• Pages you visit, the time spent on the Website, and other usage patterns.

Voluntary Information

We may collect information provided through forms, surveys, or chat interactions on the Website.

2. How We Use Your Information

Personal Information

Your personal information is used to:

• Process orders, payments, and deliver products.
• Respond to customer inquiries and support requests.
• Send notifications about order updates or account activities.

Marketing Communications

With your consent, we may send promotional emails about new products, special offers, or updates.

Non-Personal Information

This information helps us:

• Improve the Website’s functionality and design.
• Understand customer preferences and enhance the shopping experience.

3. Sharing Your Information

We do not sell or rent your information to third parties. However, we may share your information with:

• Service Providers: To process payments, deliver products, and provide customer support.
• Legal Authorities: To comply with legal obligations or respond to valid requests.

4. Cookies

Cookies help enhance your shopping experience by remembering your preferences and tracking Website usage. You can disable cookies in your browser settings, but this may limit certain features of the Website.

5. Security

We employ reasonable technical and administrative measures to secure your data. However, as the internet is not entirely secure, we cannot guarantee absolute protection. You are encouraged to use strong passwords and safeguard your account details.

6. External Links

Our Website may contain links to third-party sites. We are not responsible for the privacy practices or content of external websites.

7. Consent and Updates

By using the Website, you consent to this Privacy Policy. Changes to this Policy will be updated here, and we encourage you to review it periodically.

8. Governing Law

This Privacy Policy is governed by the laws of the Republic of India. Any disputes will be resolved under the jurisdiction of the courts in Hyderabad, India.

If you have any questions about this Privacy Policy, please contact us at support@y9essence.com.

Thank you for trusting Y9Essence!